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Shipping & Return

Sale Condition
Shipping Rate

Sale ConditionBack to top
The general terms of sale apply to all sales concluded exclusively by means of www.webocaze.com Internet web site or of the Service of the orders of Les Occases du Web.

1- Orders
You can place your orders:
- by Internet: www.webocaze.com
- by e-mail: commande@webocaze.com
- by phone: (+1) 438-354-6876 from Monday to Friday, from 8h00 to 20h00
- by post:
Les Occases du Web
3155 rue Jean
Sainte-Marthe-Sur-Le-Lac, Qc, Canada
J0N 1P0

2- Article avaibility
webocaze.com works with the own database. An update is performed every week.

3- Price
Prices are pointed out in Canadian dollars or in euro, duty-free and shipping. Books are sold respecting the dispositions of Law on the development of firms of Quebec in the field of the book. Price is payable totality and the single remittance in order. All orders are payable in Canadian dollars or in euro. For any external delivery in Canada, possible expenses of customhouses or local taxes stay payable by the addressee.

4- Shipping
Shipping includes a participation at the expense of preparation and of packing more the costs of postage. They are composed of a fixed part and a part according to the number of ordered article. Only the geographical zone and the mode of expedition chosen by the client make vary sum.

5- Payment
Orders must be payd by credit card, paypal, mandat, check or cash. We accept VISA, MASTERCARD and EXPRESS AMERICAN cards. For payments by cash, mandat or check, all information will be available at the time of the purchase.

6- Delivery
You can get possession of your order directly from The Occases du Web or else, we will deliver at your choice. The delivery time includes the preparation of the package more the time of transportation.
The mean delay is from 3 to 4 business days for Canada and the United States, 2 weeks for other countries. This delay does not constitute a deadline and a webocaze.com will not be able to see its responsibility hired in case of delay of delivery.

7- Return of the goods
If it happened that an article is faulty or not correspondent, Les Occases du Web promises to exchange it to you or to reimburse it, in condition that it is turned to us in its packing of origin in 10 days according to the reception of the package in:
Les Occases du Web
3155 rue Jean
Sainte-Marthe-Sur-Le-Lac, Qc
Canada, J0N 1P0

Shipping back will then be also completely reimbursed to you and exchange will be made on receiving of your package. In case of refund, we guarantee that it is performed in your count within 24 - 48 hours according to the date of reception of the turned package. No dispatch will be accepted against refund there, whatever the reason.

The returned goods for quite other reason that a defectiveness (postal services) must make the object of a request of permission back. Requests must be addressed to commande@webocaze.com. The article must have gone back in 10 days according to the reception of your package (to the original packaging) to address above. Shipping back stay then in your load.

Shipping Rate Back to top
Shipping Mode
Shipping Details
Quebec Letter <500g (letter format) 4$ / 3EUR 3 to 4 business days
Express Shipping <500g (non-letter format) 8$ / 6EUR 3 to 4 business days
<1kg 9$ / 6.8EUR 3 to 4 business days
<=2kg 12$ / 9EUR 3 to 4 business days
>2kg (12$ / 9EUR)/2kgs + overweight 3 to 4 business days


<500g (letter size) 4$ / 3EUR 3 to 4 business days
Express Shipping <500g (non-letter format) 10$ / 7.5EUR 3 to 4 business days
<1kg 11$ / 8.3EUR 3 to 4 business days
<=2kg 15$ / 11.3EUR 3 to 4 business days
>2kg (15$ / 11.3EUR)/2kgs + overweight 3 to 4 business days
International Boat/Surface <250g 7$ / 5.3EUR 8 to 10 weeks
<500g 8 to 10 weeks
<1kg 22$ / 16.5EUR 8 to 10 weeks
<=2kg 33$ / 24.8EUR 8 to 10 weeks
>2kg (33$ / 24.8EUR)/2kgs + overweight 8 to 10 weeks
Plane <250g 12$ / 9EUR 2 to 3 weeks
<500g 17$ / 12.8EUR 2 to 3 weeks
<1kg 51$ / 38.3EUR 2 to 3 weeks
<=2kg 75$ / 56.3EUR 2 to 3 weeks
>2kg (75$ / 56.3EUR)2kgs + overweight 2 to 3 weeks

- prices are in canadian dollars or euros
- the client is responsible for expenses of customs clearance which vary from a country to other one when they are applied
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